Episode # 53 – What’s a business process vs. What’s just automated activity with Mike Fitzmaurice

We are excited to have Mike Fitzmaurice, aka “Fitz”, to talk about business processes and how it is different than automation. We discuss the flow of information, how to put your business needs first, regardless of the technology, and how you can build your process to make life easier for your day to day activities. Automating tasks does not mean automating a business process, but there is much more to building it in technology.